Privacy Policy — ZERO — HD Video & Music Player

Last updated: December 26, 2025

This Privacy Policy describes how the ZERO — HD Video & Music Player mobile application (“the app”, “we”, “our”) collects and processes information. This policy applies only to ZERO — HD Video & Music Player, developed and published by OZ Lab.

1. Information We Collect

The app does not require you to create an account and does not directly collect personal information such as your name, email address, contacts, or the contents of your media files.

However, the app uses Google Firebase services to help improve quality and stability.

a) Firebase Analytics

Firebase Analytics automatically collects anonymous usage information, such as:

• App interactions (screens and features used)
• Device information (model, OS version, language, country/region)
• App version & installation data
• IP address (used temporarily for region detection)
• General performance and technical data

b) Firebase Crashlytics

Firebase Crashlytics collects crash reports if the app stops working unexpectedly. Crash reports may include:

• Device model & OS version
• App version
• Technical crash details (stack trace)
• Country/region information

We do NOT collect:

• Your name or contact details
• Your photos, videos, or audio files
• Contacts
• Precise GPS location
• Sensitive personal data

All analytics and crash data are processed according to Google’s Privacy Policy.

2. How We Use the Information

We use analytics and crash data only for:

• Improving app performance and stability
• Detecting and fixing technical issues
• Understanding feature usage
• Enhancing user experience

We do not sell or share data with advertisers or unrelated third parties.

3. Local & Network Media Playback

The app allows you to play media stored on your device and stream media over supported network protocols (such as HTTP/HTTPS/SMB/DLNA, etc.).

Your media files stay on your device and are never uploaded, accessed, or transmitted by us. The app does not use cookies.

If you choose to save login credentials for network sources, they are stored only on your device and are not shared with us.

4. Third-Party Services We Use

The app uses the following Google services:

• Firebase Analytics
• Firebase Crashlytics

For more information, please see:
Google Privacy Policy
Firebase Privacy & Security

5. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided information that should be removed, please contact us.

6. Data Security

We do not operate servers that store user records. Analytics and crash information are stored securely by Google Firebase, which uses industry-standard security measures.

7. Data Retention & User Control

Firebase retains analytics and crash data according to its policies.

You may limit or reset data collection by:

• Resetting your device’s Advertising ID
• Disabling Ads Personalization / Analytics in Google settings
• Uninstalling the app

If you need help with data-related concerns, you can contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 onlyapp.contact@gmail.com
👤 OZ Lab
🌍 India